Mentoring re: The Board of Directors
When there are disputes, or differences of opinion
or philosophy between members of the same Board,
the condominium’s decision-making process can
be slowed or even jeopardized. I instruct Board members
in the basics of working co-operatively. Remember:
- You’re representing the whole community,
not just one point of view.
- Differences of opinion
between Board members are common, sometimes even
healthy – they don’t
necessarily mean there are “conspiracies” afloat.
there are conspiracies afloat, discontinue them.
every effort to keep informed (CCI courses, inter-acting
with Board members from other condominiums,
etc.). Share that knowledge with the other members
of your Board.
sure every Board member feels as though he or she
is being allowed to contribute. If there
perceived “weak link,” try to help
that person to contribute by accessing his/her
I hold a Certificate in Mediation from the Faculty
of Law, University of Windsor. While not every difference
of opinion calls for a mediation process under Section
132 of the Condominium Act, it’s helpful to
be able to facilitate dialogue between the holders
of those differing points of view.
I’m thrilled to report that a number of my
previous clients encouraged me to branch out. They
said “we like your analytical, step-by-step
approach. Why don’t you help us in other areas
besides management?” I said “I don’t
do windows” but they wouldn’t take no
for an answer. So the activities sphere of A. R.
Consulting has expanded.
I’ve just recently completed another successful
search and appraisal process in the area of security,
analyzing the routine, checking and reporting on
the service providers, designing and conducting the
interviews, and helping the Board of Directors strengthen
their decision-making position.
While there are of course many differences between
security and property management, there are at least
two fundamental similarities:
- It’s a service, not a product
- It’s tough
to find good people
In each of my “security searches,” we’ve
achieved better service for less money. I’m
proud of that.
A. R. Consulting’s latest venture, again at
the request of a previous client. Same approach.
I may yet do windows.
Alan Rosenberg is President of A. R.
Consulting, who provide a variety of advisory
services to Toronto area condominium directors. Alan’s
long, rewarding career with a large condominium management
company, most notably as Vice-President, included
client liaison and counselling, legislative advice,
financial reporting, creation of maintenance specifications,
organizing building inspections, and editing of newsletters
and other communications materials.
A. R. Consulting now assists
condominiums in radically improving their own management
situations. Alan’s comprehensive investigative
and interviewing methods are renowned throughout the
Phone: 416-932-9510; Fax: 416-932-9769